We understand that an anticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
6 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 6 hours advance notice you will be charged 50% of the amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 50% of their “missed” appointment.
A courtesy call would be greatly appreciated if you can not make it on time. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.